NHS chronic medication service

The Chronic Medication Service is an NHS service for patients with a long term condition/s. A long term condition is a health problem that is likely to last for longer than a year and needs ongoing medical care, like asthma, high blood pressure or diabetes. Like the Minor Ailment Service you have to register at our pharmacy for this service.

The purpose of the Chronic Medication Service is to help you get the best health outcomes from the medicines you are taking for your long term condition/s. There are three parts to the service:

  • One of our pharmacists will review your medicines and how you take them with you to identify and discuss any problems you may be having.
  • If you are having problems then we will develop a pharmaceutical care plan. Your care plan will include any information about any problems you may be having with any medicines, for example side effects you may be experiencing or remembering when to take them, and what needs to be done to help you with any problems. We will then check, review and update your care plan together on a regular basis until any problems have been resolved. Sometimes we may need to ask your doctor to review a problem but we will always ask your permission first.
  • Your GP may give you a serial prescription which is a prescription which lasts for 24 or 48 weeks. It means you can get your medicine directly from us without needing to order it from your GP practice. Your doctor will decide how often you should collect your prescription, for example every four or eight weeks. We will let your doctor know each time to collect a serial prescription.

We also offer more targeted help if you are taking a medicine that is more likely to cause side effects, such as methotrexate or warfarin, or have just started on a new medicine.